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The Lounge The place to hang out and discuss random things. |
06-02-2011, 01:16 PM
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#1
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V6 Member
Join Date: Oct 2010
Location: St. Augustine
Name: John
Age: 34
Posts: 242
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Wooohoo!
That's what I was shouting this past Monday.. Cleaned out the truck and decided to re-read my warranty papers.. It's valid another 1k miles AND I have the Silver Plus package, which includes power train and front end components. I have an appointment at Dodge tomorrow morning at 9. Im also hoping to take advantage of the road hazard warranty and see if they will do something with my tires, have nails in 3 of 4 tires.
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06-02-2011, 02:10 PM
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#2
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Viper Member
Join Date: Aug 2010
Age: 39
Posts: 3,962
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hahaha SCORE!!!!!!!!
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06-02-2011, 02:50 PM
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#3
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V6 Member
Join Date: Oct 2010
Location: St. Augustine
Name: John
Age: 34
Posts: 242
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My girlfriend ran outside, what the hell are you screaming about? It was pretty funny. I will update yall tomorrow once I find out whats going on.
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06-02-2011, 03:09 PM
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#4
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Viper Member
Join Date: Dec 2010
Name: Lee
Posts: 3,623
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Good news!!
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06-02-2011, 07:16 PM
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#5
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Super Moderator
Join Date: Nov 2010
Location: High Point, NC
Name: Paul
Age: 61
Posts: 2,639
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Great news. Get all you can have done while you can.
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06-02-2011, 09:42 PM
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#6
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N.C. Chapter President
Join Date: Nov 2010
Location: Salisbury, North Carolina
Name: Jim
Age: 77
Posts: 2,683
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Wow, that's GREAT news ~ Lets hope they follow through. Wishing you the best!
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06-03-2011, 01:33 PM
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#7
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V6 Member
Join Date: Oct 2010
Location: St. Augustine
Name: John
Age: 34
Posts: 242
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Wouldn't do anything. Paid $80 to waste gas and reset the PCM. Dropped it off, 3 hours later they call saying they can't find anything wrong. Went and took a tech for a drive. As soon as I took off I asked if they reset the computer, he told me he reset the clutches and the computer... So of course nothing would happen. While driving, oh it could be the TC, they wanted another $80 to diagnose it.. Got another appointment in the morning with someone else to run the back pressure check and have the TC checked, free. The sudden surges are normal apparently. I showed him the 45mph surge and that's what he told me. Before I left they reset the computer and clutches again.
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06-03-2011, 02:22 PM
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#8
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Viper Member
Join Date: Dec 2010
Name: Lee
Posts: 3,623
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That sucks. Sounds like they don't want anything to do with it, which unfortunately may be because of the warranty being so close to expiration.
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06-03-2011, 09:38 PM
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#9
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SRT Member
Join Date: Aug 2010
Location: Oviedo
Age: 35
Posts: 1,603
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Warranty that charges you 80 dollars to diagnose it for each concern. That doesnt sound correct. Take it from me, that works for chrysler.
Is your plan a Chrysler contract? Or an aftermarket warranty. You should only have to pay a deductable per RO/visit. If you not happy with the service call Chrysler and open a case with them. They will tell the dealership what to do to fix the problem Tell them your concerns and what you want done. We listen to our customers and when pepole call to open a case about it, they usually get their way. Not to mention if you complain enough you will get your way. I see this happen every day
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06-04-2011, 12:26 PM
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#10
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V6 Member
Join Date: Oct 2010
Location: St. Augustine
Name: John
Age: 34
Posts: 242
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Extended warranty i believe its through fidelis I bought the truck from a different dealer and the $80 charge was for diagnosis. The back pressure check i had done this morning came out fine. Driver side .5 passenger 1.0.. With no muffler. I have 1500 miles left on my warranty. Earlier today went to pull onto US1 when it went to third gear it had a major delay. Rpms hit 6k dropped then jumped again.
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